Report a problem

How to report a problem to the city

Water leak, pothole, damaged sign or something in the park? Here’s exactly who to contact at the City of Athol.

Is it an emergency? Call 911.

Discover Athol is an independent guide, so reports must go to the city directly — use the contacts below.

Who to contact

Pick your problem

Water main break or major leak (after hours)Call the city Water Operator: (208) 683-1130.Streets, parks, signs and everything elseCall City Hall at (208) 683-2101 during business hours.Email Public Workspublicworks@cityofathol.us — include the location and a photo if you can.City complaint form (PDF)For code concerns and written complaints; return it to City Hall.Non-emergency policeKootenai County 911 non-emergency line: (208) 446-1854.Power outageContact your electric provider — Kootenai Electric or Avista.

Help the city help you

What to include in a report

  1. 1

    Where

    The exact location — address, nearest cross street or a landmark.

  2. 2

    What

    What you see and when it started.

  3. 3

    A photo

    If it’s safe to take one.

  4. 4

    You

    How the city can reach you with questions.

Also helpful

Before you call

FAQsWater bills, meetings, rentals, permits and more.Road, weather & closuresStorm alerts, road reports and school closures.City staff directoryWho handles what at City Hall.

During business hours, City Hall is the fastest way

Monday–Thursday 9 am – 4:30 pm, Friday 8:30 am – 12:30 pm.

Call City HallEmail Public Works