Residents

Water service

Clean, affordable water from the Rathdrum Prairie Aquifer — so pure it needs no treatment.

The Athol water tower rising above snow-covered pines at sunset
3 wells · no treatment needed

Pay your bill

Pay online any time

Pay through the city’s secure payment portal — day or night. Have these handy:

  • The name on the account
  • Your account number — top right corner of your bill
  • Your email address and phone number

City Hall also accepts Visa, Mastercard, Discover and American Express in person or by phone at (208) 683-2101.

Go paperlessGet your statement and the city newsletter by email. To enroll, contact Deputy Clerk Amanda Clark at cityhall@cityofathol.us or (208) 683-2101.

Water emergency after hours?Call the Water Operator at (208) 683-1130.

New in town?

Start or transfer service

New property owners within city limits need to put the water account in their name.

  1. 1

    Complete the application

    Fill out the Water Service & New Meter Installation Application and return it to City Hall.

  2. 2

    Pay the $25 setup fee

    Title companies usually collect it at closing and send it to the city. If yours didn’t, pay City Hall directly.

  3. 3

    You’re set

    Questions? Email cityhall@cityofathol.us or cityclerk@cityofathol.us, or call (208) 683-2101.

Estimate

What will my bill be?

Enter your monthly usage to estimate a residential bill at current rates.

Estimate a monthly residential bill

Rates from Athol City Code Title 6, Chapter 2 (adopted 4/16/24): base rate plus $2.00 per additional 1,000 gallons. This is an estimate; your statement from City Hall is the final amount. Late fee $15.00.

Rates & fees

Water rates and fees

Set by Athol City Code Title 6, Chapter 2 (adopted 4/16/24).

Service Gallons Rate
Residential, 1-unit base rate 12,000 $58.00
Residential, 2-unit base rate 24,000 $116.00
Additional usage over base rate per 1,000 $2.00
Commercial low 20,000 $100.00
Commercial high 40,000 $200.00
Account transfer (change of ownership) — $25.00
Late fee — $15.00
Reconnect fee (shut off for non-payment) — $25.00
On/off water fee Non-emergency seasonal shutoffs; regular billing applies — $25.00
Residential re-hookup Re-install and re-activation of meter — $600.00
Commercial re-hookup/activation When meter has been removed — $950.00
Meter tampering — $50.00 + damages
Water service availability fee All new services — $1,200.00
Meter installation tap fee, 1" May be broken out depending on level of development — $5,000.00
Meter installation tap fee, 2" May be broken out depending on level of development — $8,000.00
Larger than 2" — Council approval
Extension fee — Full cost to owner

Most homes pay

$58/month

The residential base rate covers 12,000 gallons. Each additional 1,000 gallons is $2.

Hauling water

Need to fill a tank?

Two stations, two very different purposes.

Residential coin-op station

  • 30355 N 3rd Street — potable water for domestic and household use
  • No account needed
  • $0.50 per 50 gallons — quarters, $1 and $5 bills
  • Monitored by 24/7 video; commercial use prohibited
  • Help: Water Operator (208) 683-1130

Commercial bulk water

  • 31611 Old Hwy 95 — non-potable, for commercial users with a city account
  • Not for drinking or household use
  • Apply with the Commercial Bulk Water Hauler Application
  • $25 setup, $5 annual renewal, $10 per 1,000 gallons billed quarterly
  • You get a unique access code and PIN after payment

Where your water comes from

The Rathdrum Prairie Aquifer

city wells
3
below the surface
150–280 ft
gallons pumped each week
2–4M
gallons a day flow past the Idaho–Washington line (est.)
650M

The aquifer begins at Lake Pend Oreille and flows southwest toward Spokane. Its natural quality is so high that it needs no treatment. One full-time certified operator and a certified backup run the system; City Hall handles billing.

Questions

Water questions

Don’t see yours?

What do I need to pay my water bill online?

The name on the account, your account number (top right of your bill), your email address and phone number. Pay online.

How much does it cost to start water service?

There’s a $25.00 setup fee — title companies usually collect it at closing. Complete the Water Service application and return it to City Hall.

How much is the water bill in Athol?

The residential base rate is $58.00 a month for up to 12,000 gallons, plus $2.00 per additional 1,000 gallons.

Where can I fill a water tank?

The coin-op station at 30355 N 3rd Street sells potable water for household use at $0.50 per 50 gallons. Commercial haulers use the bulk station at 31611 Old Hwy 95 with a city account.

Is Athol’s water treated?

No treatment is needed. Athol’s water comes from the Rathdrum Prairie Aquifer, whose natural quality is very high. See the annual drinking water report for test results.

Water emergency after hours?

Call the Water Operator at (208) 683-1130. For billing, City Hall is open Monday–Thursday 9 am – 4:30 pm and Friday 8:30 am – 12:30 pm.